The fine print…

Welcome to Claire Keenan Vocal Coach! By accessing or using Claire’s website and services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree to these terms, please do not use this service.

Services Offered

Claire Keenan offers vocal coaching services, both online and in person, to individuals seeking singing lessons. These lessons are available for single purchases or as part of package deals. The services are intended for personal development and may not be transferred or resold.

Booking and Payments

  • Booking: To book a lesson, you must provide your name, email address, and payment information. In booking, you consent to this information being safely stored in line with GDPR legislation.

  • Payment: Payments for lessons are due at the time of booking. You may choose to purchase a single lesson or a package of lessons. All payments are non-refundable.

  • Credits: Lesson credits must be used within 365 days of purchase. After this period, any unused credits will expire.

  • Cancellations: If you wish to cancel a lesson, please notify Claire at least 24 hours in advance. As studios are booked to acomodate your training, failure to do so may result in the loss of the lesson or credit.

Availability

  • Sessions are subject to availability, due to Claire’s work across the Musical Theatre industry, both on stage and in drama schools. Claire has the right to change availability at any time. Once purchased, this does not entitle the user to a refund due to changes in availability. Should Claire be unavailable for a large portion of your packages duration, she will endeavour to honour your purchase and extend the term of your package.

Age Restrictions

  • There is no age restriction for booking lessons; however, if you are under 18, the parent or guardian may not observe the lesson in the room. Where the space is available, parents or guardians can remain in the premises but must respect the privacy of the lesson.

User Conduct

  • You agree to use Claire’s services for lawful purposes only and not to engage in any conduct that disrupts or interferes with the services provided.

    Intellectual Property

  • All content provided through the website, including text, images, videos, and branding, is the intellectual property of Claire Keenan Vocal Coach and is protected by copyright laws. You may not use, reproduce, or distribute any content without prior written consent.

Privacy and Data Collection

  • We collect personal information such as your name, email address, and payment information when you book lessons. This information is used to process bookings, send lesson reminders, and improve our services.

  • We are committed to protecting your privacy. For more information on how your data is collected, stored, and used, please refer to our [Privacy Policy].

Limitation of Liability

  • Claire Keenan is not responsible for any loss, injury, or damages arising from the use of services, including but not limited to technical failures or issues with internet access during online lessons.

  • Claire does not guarantee specific results from the lessons and are not liable for any personal or professional outcomes.

Amendments to Terms

  • Claire may update or change these Terms & Conditions at any time. Any changes will be posted on this page with an updated “Last Updated” date. You are responsible for reviewing these terms regularly.

Governing Law

  • These Terms & Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes will be resolved in the courts of the United Kingdom.

Contact Information

If you have any questions about these Terms & Conditions or need further information, please contact Claire via the contact form on this website.